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ISM's Paul Brenner and IAB's Collin Colburn on why the old rules no longer apply to retail media measurement
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AdRoll's Alison Clark on connecting CTV to an omnichannel approach
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OX's Jenna Kennedy and Guy Gunter Home's William Webster on e-commerce for both B2C and B2B
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Treasure AI Chief Product and Growth Officer Rafael Flores on evolving CDPs to activation platforms
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CareFirst CMO Mack McGee on building the total experience across customers and employees
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Front's Kevin Yang on maximizing both speed and coordination
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From Ai4: Dataiku CMO Mark Abramowitz on speed versus agility in AI adoption
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NiCE CTO Kevin Lee on moving from AI pilot to production
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From Ai4: Big Spaceship's CEO Taryn Crouthers on prioritizing human judgment while moving fast
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From Ai4: Coca-Cola FEMSA's Jose Martinez on balancing continuous improvement and CX consistency
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Eikona CEO Nir Weingarten on the limitations of traditional A/B testing and how to make it better
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Thryv's Patricia Rollins on what enterprise leaders can learn from small business
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Adobe CMO Enterprise Rachel Thornton on agents as customers
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Taelor CEO Anya Cheng on AI, fashion, and sustainability
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Cyara CEO Sushil Kumar on finding the right balance of AI in your CX
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Georgia-Pacific's Jason Ippen on the intersection of brand creativity and AI
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Infolinks CEO Bob Regular on getting ad tech to work better for brands
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MERGE CEO Stephanie Trunzo on keeping essential human elements during your AI transformation
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Onfire CEO Tal Peretz on AI that actually drives revenue
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Lou Carbone on a new understanding of brand
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Acoustic CMO Alexi Hatch on rebuilding your customer relationship strategy
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Criteo Chief Product Officer Todd Parsons on breaking down those channel silos
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HubSpot CMO Kipp Bodnar on brand discovery in an age of AI search
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California Pizza Kitchen Co-Founder Rick Rosenfield on building a brand from the inside out
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Crunchbase CRO Ann Davis on the pressure to show ROI from AI
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Furniture.com's CMO Dan Bennett and SVP Alexandra Seaman on helping consumers navigate endless choice
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ReflexAI CEO Sam Dorison on the gap between sales training and what happens in the real world
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Infobip's Ben Lewis on building deeper relationships with sports fans
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LiveRamp's Daniella Harkins on distinguishing AI hype and real innovation
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Forrester's Gina Bhawalkar on building great CX with an AI-enabled workflow
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Forrester's Chuck Gahun on AI agents as decision makers in the buyer's journey
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Salesforce's Nitin Mangtani on how AI is evolving on-site search
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From PegaWorld: enGen's Richard Rutkowski on moving agentic AI from theoretical to practical
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Twilio's Vanessa Thompson on moving to a unified view of your customers
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From PegaWorld: Unum CIO & CDO Shelia Anderson on AI-augmented enterprise modernization
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From PegaWorld: Pega's Tara DeZao on marketing ROI with agentic AI
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From PegaWorld: Pega CTO Don Schuerman on AI ambitions versus reality
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Mavlers' Matt Kelly on Lifecycle Marketing in the AI Era
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Brillio's Kathleen Ulrich and Anuj Mathur on moving from personalization to agentic transformation
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From CRMC: Phaedon's Jaclyn Wands on humanizing loyalty in an AI-driven world
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Asana CMO Prachi Gore on realizing AI's true potential for marketing operations
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Vasion Chief Strategy Officer JD Carter on Building a responsive brand
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Mintegral's Phoena Pang on the new playbook for performance marketing
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Sitecore CMO Michelle BB on 25 years of marketing technology evolution plus what lies ahead
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Intuit Mailchimp's Head of Email Product discusses removing friction from martech
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Lean Startup author Eric Ries on building a brand for the long term
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COLIBRIX ONE CMO Alexandra Westfal on building a brand that builds trust and growth
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Shopback's Carolina Paradas on how retailers are shifting their channel strategies with cashback
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Moburst CEO Gilad Bechar on winning in the age of AI-driven discovery
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Klaviyo CMO Jamie Domenici on moving from AI as a tool to AI as an autonomous agent
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RGP Chief Strategy & Experience Officer Jennifer Jones on the human experience of digital transformation
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Resident Expert: Bill Staikos on the CX landscape in 2026
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University of Phoenix Chief Strategy Officer Ruth Veloria on higher education and the workforce of the future
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MarketingOps CEO Mike Rizzo on Marketing Operations as a strategic driver of growth
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Tealium's Zack Wenthe on the hidden challenge of AI-driven commerce
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#856: CRMC Keynote Speaker Kaihan Krippendorff on making sure your brand is a disruptor not disrupted
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#855: Fullstory President Jason Wolf on moving from observation to actively assisting digital customers
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#854: PGA TOUR's Zach Carlson on creating an amazing fan experience
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#853: Sköna CEO Jenny Sagström on design consistency in high-growth brands
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#852: Zoom Room CEO Mark Van Wye on agile dogs and agile brands
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#851: CRMC Keynote Speaker David Avrin on customer loyalty and being easy to do business with
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#850: Newell VP of E-commerce Tambi Younes on expanding the operational limits of ecommerce capabilities
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#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience
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#848: CRMC Keynote Speaker Paul Epstein on building deep connections for greater customer loyalty
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#847: Acquia CMO Jennifer Griffin Smith on MarTech that delivers beyond the hype
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#846: Red Points' Daniel Shapiro on brand protection in a deepfake world
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#845: Bright Data Chief Product Officer Ariel Shulman on why access to real-time web data is critical in the age of autonomous AI
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#844: adMarketplace's John Nitti on GEO and the future of paid search
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#843: Pega's Matt Healy on the hidden costs of outdated technology
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#842: Braze Chief Product Officer Kevin Wang on how AI has forever changed product development
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#841: NiCE CMO Michelle Cooper on the most common mistake brands make with AI and CX
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#840: Adobe's Hannah Elsakr on what happens after the hype: operationalizing AI at enterprise scale
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#839: Medallia's Courtney Shealy on moving contact centers from cost center to strategic asset
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#838: BrandShield CEO Yoav Keren on the dark side of digital engagement
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#837: Domo Chief Design Officer Chris Willis on what to do about the trust deficit in enterprise AI
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Balancing marketing at a global scale with cultural intelligence with Katherine Melchior Ray
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#835: Qualtrics' Jordan Harper on using synthetic panels to get real insight
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#834: Encore CEO Michael Gants on the importance of the paywall experience
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#833: Qualtrics' Ali Henriques on accelerating the speed to insights with synthetic research
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#832: Akeneo CEO Romain Fouache on building and maintaining trust while scaling up AI adoption
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#831: CSG's Megan Lukitsch on radical simplicity in CX
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#830: Design Systems + Systems Thinking: How to Build a Design Language Your Whole Organization Can Actually Use
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#829: ActiveCampaign CEO Jason VandeBoom on AI as foundation versus feature
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#828: From eTail: Building a long-term creator strategy with Wendy Wildfeuer from Motom
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#827: From eTail: Attentive CMO Keri McGhee on getting past AI hype to make the right strategic investments
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#826: From eTail: RTB House's Jaysen Gillespie on performance marketing in an era of signal loss and consumer uncertainty
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#825: From eTail: Zeta Global Chief Growth Officer Ed See on the expanding (and more demanding) role of the CMO
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#824: From eTail: Furniture.com CMO Dan Bennett on how to win the high-consideration purchase
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#823: Hostinger CEO Daugirdas Jankus on scaling from a local player to a global force
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#822: From eTail: NoFraud Head of CX Breanna Moreno on customer loyalty, post-purchase abuse, and the moments after a sale
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#821: From eTail: CommerceIQ's Himanshu Jain and Bill Schneider on delaying the gap between strategy and execution
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#820: From eTail: Stitch Fix's Noah Zamansky on bringing back the fun of shopping and integrating agentic AI into retail
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#819: Recurrent CEO Andrew Perlman on the role of traditional media companies when there are 1.1 billion active content creators
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#818: Informatica's CMO Jim Kruger on data as the foundation for innovation
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#817: Canva's Emma Robinson on the power of visual communication in B2B marketing
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#816: Shipt's Courtney Owumi on achieving and demonstrating CX ROI
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#815: CIBC's Stephanie Leheta on moving from silos to enterprise scale CX
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#814: United Rentals' Alyse Fuller on driving real impact without being overwhelmed by data
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#813: Big Game Ads Recap: Zappi CMO Nataly Kelly shares the winners and losing advertisers
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#812: Capillary Technolgies' Jim Sturm on customer loyalty as enterprise strategy
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